There is very little difference between Debit cum ATM Card and Credit card so utmost care should be taken in carrying , keeping or using Debit card. Even after taking all care if Debit cum ATM card has been lost then what action one should take:
Immediate action on lost of ATM cum Debit Card:
- It is advisable to keep your card number and related bank account number readily available and accessible.
- On loss of your card immediately notify the state bank contact centre regarding loss of your card. the contact centre telephone numbers are:
- 1800-11-22-11 (toll free for BSNL/MTNL)
- 1800-425-3800(toll free for BSNL/MTNL)
- 91-80-26599990(for STD/ISD)
- At the time of informing Call centre will ask some information regarding you to authenticate your identity, please provide accurate information.
- After informing the call centre , the call centre will hot list your card and will give a ticket number please note down the ticket number.And if any financial transaction made before the hot listing of card will be born by you and if transaction made after hot listing the financial loss will be born by the SBI.
You just need to write your bank regarding lost of your card or just visit your bank branch and filled a ATM cum Debit Card application form mentioning the ticket number which was given by call centre at the time of hot listing your card.. On receipt of your application the branch will arrange to issue a new Card and for that Rs. 200/ will be charged by bank.
State Bank of India 24 x7 help line numbers:
- 1800-11-22-11 (toll free for BSNL/MTNL)
- 1800-425-3800(toll free for BSNL/MTNL)
- 91-80-26599990(for STD/ISD)
- contactcentre@sbi.co.in
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